Introduction and Who We Are
Dignity Dream (dignity-dream.com) is a therapy-informed wellness brand founded and operated by a Licensed Clinical Social Worker. We create guided journals, workbooks, empowerment stickers, mindfulness puzzles, and digital downloads designed to support healing, self-discovery, and emotional well-being.
Our shop is built on WordPress using WooCommerce. When you browse our site, make a purchase, download a free resource, or subscribe to our newsletter, you trust us with some of your personal information. We take that trust seriously and handle your data with the same care and intentionality that grounds our therapeutic work.
This policy applies to all visitors and customers of dignity-dream.com. By using our site, you agree to the collection and use of information as described here.
Information We Collect
We only collect information that helps us serve you better. Here is what that looks like in practice:
- Account and order details — your name, email address, billing address, and shipping address when you create an account or complete a purchase through our WooCommerce store.
- Email subscriptions — your name and email address when you sign up for a lead magnet, free download, or our newsletter.
- Customer messages — any information you share when you contact us through our contact form or by email.
We do not store your credit card or payment details on our servers. All payment processing is handled by trusted third-party processors (such as Stripe or PayPal) that use industry-standard encryption. We receive only a transaction confirmation and basic order summary.
- Usage data — pages visited, time spent on each page, links clicked, and referring URLs.
- Device and browser information — browser type, operating system, screen resolution, and IP address (anonymized where possible).
- Cookies and tracking technologies — small data files placed on your device to help our site function properly and to understand how visitors use it (see Section 6 for full details).
How We Use Your Information
We use the information we collect for the following purposes only:
- Processing your orders — fulfilling purchases of physical products, digital downloads, and printables; sending order confirmations and shipping updates.
- Delivering your downloads — providing instant access to digital products and lead magnets you have requested.
- Sending newsletters and marketing emails — sharing wellness content, new product announcements, and exclusive offers. You can unsubscribe at any time using the link in any email we send.
- Improving our website — analyzing how visitors use dignity-dream.com so we can create a more helpful and intuitive experience.
- Responding to inquiries — replying to your questions, feedback, and support requests promptly and personally.
- Legal compliance — meeting our obligations under applicable laws, including tax and record-keeping requirements.
We will never sell, rent, or trade your personal information to third parties for their own marketing purposes.
How We Protect Your Information
We take reasonable and appropriate technical and organizational steps to protect your personal information from unauthorized access, disclosure, alteration, and loss. These measures include:
- SSL encryption — our entire site is served over HTTPS, meaning all data transmitted between your browser and our server is encrypted in transit.
- Secure payment processing — payment data is handled exclusively by PCI-DSS compliant third-party processors. We never see or store your full payment card details.
- Limited access — access to customer data is restricted to the site owner and essential service providers bound by confidentiality obligations.
- Regular updates — we keep our WordPress core, WooCommerce plugin, and all other plugins up to date to address known security vulnerabilities.
While no method of transmission over the internet is 100% secure, we are committed to protecting your data using current best practices and will notify you promptly in the event of a breach that affects your personal information.
Third-Party Services
Running a small shop means we rely on a small number of trusted service providers. Each of these partners has their own privacy policy, and we encourage you to review them if you have questions about how they handle your data.
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Payment Processors (Stripe, PayPal) — handle all credit card and payment transactions securely. Your payment data never touches our server.
- Stripe Privacy Policy: stripe.com/privacy
- PayPal Privacy Policy: paypal.com/us/legalhub/privacy-full
- Email Marketing Platform (such as Flodesk or Mailchimp) — stores your name and email address when you subscribe to our list; used to send newsletters and automated welcome sequences. You may unsubscribe from any email at any time.
- Shipping and Fulfillment Partners — for physical orders (journals, stickers, puzzles), we share your name and shipping address with the carrier or fulfillment partner necessary to deliver your order. This information is used solely for fulfillment purposes.
- Analytics (Google Analytics or similar) — collects anonymized data about how visitors use our website (pages viewed, session duration, traffic sources). We use this data to improve our content and user experience. No personally identifiable information is shared with analytics providers.
- WordPress and WooCommerce — the platform that powers our store collects and stores order data, customer accounts, and transaction records necessary to operate the shop.
These service providers are permitted to use your information only as necessary to perform services on our behalf and are contractually obligated to keep your data confidential.
Cookies and Tracking Technologies
Cookies are small text files stored on your device when you visit a website. We use cookies to keep our store running smoothly and to understand how people interact with our content.
- Essential / Functional Cookies — required for the WooCommerce shopping cart, checkout process, and user account sessions to work. Without these, the store cannot function. These cookies do not collect any personally identifiable information beyond what is needed for your current session.
- Analytics Cookies — used by tools like Google Analytics to collect anonymized data about site usage. These help us understand which pages are most helpful and where visitors may encounter difficulty.
- Marketing and Preference Cookies — may be set by third-party services (such as Pinterest or Instagram) if you arrive via a social media link. These cookies are governed by the respective platform’s privacy policies.
Your cookie choices: Most browsers allow you to view, manage, and delete cookies through your browser settings. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. Please note that disabling certain cookies may affect the functionality of our store.
Your Rights
You have rights regarding your personal information, and we are committed to honoring them. Depending on where you are located, these may include rights under GDPR (European Union), CCPA (California), or other applicable privacy laws.
You can request a copy of the personal information we hold about you at any time.
You can ask us to correct any inaccurate or incomplete information associated with your account or orders.
You can request that we delete your personal data, subject to any legal obligations we must fulfill (such as tax records).
You can opt out of marketing emails at any time using the unsubscribe link in any email we send you.
You can request your data in a portable, machine-readable format where technically feasible.
You can object to certain types of data processing, including direct marketing, at any time.
To exercise any of these rights, please contact us at hello@dignity-dream.com. We will respond to your request within 30 days.
Children’s Privacy
Dignity Dream is intended for adults aged 18 and older. Our products, content, and services are designed with adult wellness and personal development in mind.
We do not knowingly collect personal information from anyone under the age of 13. If you believe a child under 13 has provided us with personal information, please contact us immediately at hello@dignity-dream.com and we will take prompt steps to delete that information from our records.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the “Effective Date” at the top of this page.
For significant changes that affect how we use your data, we will notify active subscribers by email and post a clear notice on our website. We encourage you to review this page periodically so you always know how your information is being handled.
Continued use of dignity-dream.com after changes are posted constitutes your acceptance of the updated policy.
Contact Us
Questions, concerns, or requests about this Privacy Policy are always welcome. You deserve clarity, and we are happy to help.
We typically respond within 1 to 3 business days.
You can reach us anytime at:
hello@dignity-dream.comDignity Dream • dignity-dream.com